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Operations and Process Management (SCMP Designation Program M4)

Date:   Jan 10, 2022 - Apr 11, 2022
Location:   New Brunswick Institute Self-Study

All products and services undergo a value-adding transformation at some point in the supply chain. This module will offer insights into the relationships between process flow, capacity, bottlenecks, variability, lead time, inventory, and managing the quality of a product or service. Candidates will apply appropriate tools
to solve quality and process improvement problems, and explore the basic elements of a lean production system, value-added activity, and elimination of waste in a system. Candidates will identify operational conditions appropriate to various stages in the product life cycle (PLC), with a focus on how operations management provides value to the organization. The fundamentals of project management will also be discussed.


Registration open to Members Only


Registrants will receive a full refund for modules cancelled by Supply Chain Canada, NB Institute.

You are eligible for a refund minus an administration fee of $75.00+HST for cancellation/withdrawal requests received in writing before the end of study week 2; thereafter, no refund will be available.  Transfer requests to a future offering is permissiable only if received in writing and accompanied by supporting documention prior to study week 3.  Credits to be used for future offerings are valid for 12 months from the date of iniitial payment and will expire if not used in that time frame.  Please contact NB Institute for details regarding elibibility to transfer.

If you would like to withdraw from a module, please send an email to us at  You are required to inform the NB Institute of your intent as soon as possible.  Clearly state your intention to writhdraw and provide authorization for us to proceed.


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